Unsolicited Calls
Microsoft, Apple, or your internet provider will never call you out of the blue. If someone calls claiming to be from a big tech company, hang up.
Is This a Tech Support Scam?
If something feels wrong, it probably is. Here's how to tell the difference between real help and a scam.
Common Scam Warning Signs
Urgency or Threats
"Your computer has a virus!" or "You'll be arrested!" — real companies don't threaten you. Scammers want you to panic and act fast.
Gift Cards or Wire Transfers
No legitimate company asks for payment via gift cards, wire transfer, or cryptocurrency. Ever.
Remote Access Requests
If someone you didn't contact asks to "fix" your computer by connecting remotely, it's almost always a scam.
Fake Pop-Ups or Emails
Pop-ups saying "Your computer is infected!" or emails asking you to click a link — don't. Close the browser or delete the email.
Too-Good-To-Be-True Offers
"Free" tech support that asks for your credit card, or "prizes" for being a loyal customer — it's a trap.
What To Do If You've Been Scammed
- Don't panic. You're not alone, and it's not your fault.
- Unplug your computer or disconnect from Wi-Fi to stop remote access.
- Change your passwords — especially email, banking, and any accounts with saved payment info.
- Call your bank if you shared financial information or sent money.
- Report it to the FTC at reportfraud.ftc.gov.
- Book a session with us — we'll help clean up and secure your computer.
Not sure if it's a scam?
Call us. We'll tell you straight — no charge, no pressure. We've helped hundreds of families spot and avoid scams.
Book a Free ConsultationProtect yourself and your family
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